Last updated: April 8, 2026

Privacy Policy

We take your privacy seriously. Here's exactly what we collect, why, and how we protect it.

The short version

  • We collect only what's needed to run the app.
  • We never sell your personal data to anyone.
  • You can delete your account and all data at any time.
  • We use industry-standard security to protect your information.
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1. Information We Collect

We collect information to provide and improve Splitwala. Here's what we gather:

Account Information

When you register, we collect your name, email address, mobile number, and password (stored as a secure hash). This is required to create and identify your account.

App Usage Data

Expense amounts, group names, member lists, and settlement records that you enter into the app. This is the core data that makes Splitwala work.

Device & Technical Data

Basic device information (OS version, app version) and crash logs to help us fix bugs. We do not collect precise location data.

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2. How We Use Your Information

  • 1 Run the service — authenticate you, store your groups and expenses, calculate balances.
  • 2 Improve Splitwala — analyse usage patterns (in aggregate, not per user) to prioritise features and fix bugs.
  • 3 Communicate with you — send transactional emails such as password resets, group invitations, and important service updates.
  • 4 Safety & security — detect and prevent fraudulent activity, abuse, and unauthorised access.
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3. Sharing Your Information

We do not sell, rent, or trade your personal information. We only share data in the following limited circumstances:

Group members you invite

When you add someone to a group, they can see your name and the expenses in that group. They cannot see your other groups or account details.

Service providers

Trusted third parties that help us operate the platform (e.g., cloud hosting, email delivery). They process data only on our instructions and under strict confidentiality agreements.

Legal requirements

We may disclose information when required by law or to protect our rights and the safety of our users.

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4. Data Security

We use industry-standard measures to protect your data:

🔒 Passwords hashed with bcrypt
🌐 All traffic encrypted via HTTPS/TLS
🪙 JWT tokens with short expiry
🗄️ Regular encrypted database backups
🚦 Rate limiting on all API endpoints
👁️ Continuous monitoring & alerting

5. Your Rights

You have full control over your data:

Access — request a copy of all data we hold about you.
Correction — update inaccurate personal details at any time from your account settings.
Deletion — delete your account and all associated data permanently. We will process requests within 30 days.
Portability — export your expense data in a machine-readable format upon request.

To exercise any of these rights, email us at privacy@splitwala.com.

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6. Cookies

We use only essential session cookies required to keep you logged in to the web version of Splitwala. We do not use advertising cookies or third-party tracking cookies. You can disable cookies in your browser settings, but some features may not work correctly.

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7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the "Last updated" date at the top and, for significant changes, notify you via email. Continued use of Splitwala after changes take effect constitutes your acceptance of the updated policy.

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Questions about privacy?

We're happy to help clarify anything in this policy.

Email privacy@splitwala.com
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